Privacy Policy
Last updated: February 2026
At Vibbit (vibbit.ai), we believe your privacy is fundamental. This Privacy Policy explains how we collect, use, store, and share your information when you use our AI-powered video creation platform and related services. We are committed to being transparent about our data practices and giving you control over your personal information.
Information We Collect
When you create an account, we collect basic information such as your name, email address, and password. If you subscribe to a paid plan, we also collect billing information through our secure payment processors. When you use our platform, you may upload content including videos, audio files, images, and text. This content is stored securely and used solely to deliver the services you request. We automatically collect certain technical information when you visit our website or use our services, including your IP address, browser type, device information, operating system, and general usage patterns such as pages visited, features used, and session duration. We use cookies and similar tracking technologies to maintain your session, remember your preferences, and understand how our services are used. You can manage your cookie preferences through your browser settings or our cookie management tools.
How We Use Your Information
We use your information to provide, maintain, and improve our video creation services, including processing your content through our AI-powered features. Your information helps us personalize your experience and deliver the functionality you expect. We may use your contact information to send you important service updates, security alerts, and support messages. With your consent, we may also send promotional communications, which you can opt out of at any time. We analyze usage data in aggregate to improve our platform's performance, develop new features, and fix issues. We also use your information to detect and prevent fraud, abuse, and security threats. We may process your information when required to comply with applicable laws, regulations, or legal proceedings.
AI Features & Your Content
Vibbit uses artificial intelligence to power video creation features such as automated editing, content generation, and media processing. When you use these features, your content is processed by our AI systems to deliver the results you request. We want to be clear: your content is NOT used to train or improve our AI models without your explicit consent. The content you upload and the outputs generated are yours. Our AI processes your content solely to provide the service you are using at that moment. We implement strict data isolation practices to ensure your content remains private and is not mixed with other users' data during AI processing. Any temporary copies created during processing are deleted promptly after the task is complete.
How We Share Your Information
We do NOT sell your personal data to third parties. We share your information only in limited circumstances and with appropriate safeguards. We work with trusted service providers who help us operate our platform, such as cloud hosting, payment processing, and analytics providers. These providers are contractually bound to use your data only for the purposes we specify and to maintain appropriate security measures. We may disclose your information if required by law, regulation, legal process, or governmental request. We may also share information in connection with a merger, acquisition, or sale of assets, in which case we will notify you before your information is transferred and becomes subject to a different privacy policy.
Cookies & Tracking
We use essential cookies that are necessary for our platform to function properly, including session management and security features. These cookies cannot be disabled without affecting the core functionality of our services. We use analytics cookies to understand how visitors interact with our website and services. This data helps us improve performance and user experience. We may also use third-party analytics services that set their own cookies. You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies, though doing so may affect your ability to use certain features of our platform.
Data Security
We take the security of your data seriously and implement industry-standard measures to protect it. This includes encryption of data in transit using TLS/SSL and encryption of sensitive data at rest. We maintain strict access controls so that only authorized personnel can access your information, and only when necessary to provide support or maintain our services. We conduct regular security assessments and monitor our systems for potential vulnerabilities. While we strive to protect your information, no method of transmission or storage is completely secure. We encourage you to use strong passwords and to contact us immediately if you suspect any unauthorized access to your account.
Data Retention
We retain your personal information and content for as long as your account is active and as needed to provide you with our services. If you delete specific content, we will remove it from our active systems within a reasonable timeframe. If you choose to close your account, we will delete your personal information and content within 30 days, except where we are required to retain certain data for legal, accounting, or compliance purposes. You may request deletion of your data at any time by contacting us at support@vibbit.ai.
Your Rights
Depending on your location, you may have the following rights regarding your personal information: the right to access and obtain a copy of your data, the right to correct inaccurate information, the right to request deletion of your data, the right to data portability, and the right to object to or restrict certain processing activities. If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with your local data protection authority. If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise any of these rights, please contact us at support@vibbit.ai. We will respond to your request within the timeframe required by applicable law.
International Data Transfers
Vibbit operates globally, and your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. When we transfer personal data across borders, we implement appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy. These safeguards may include standard contractual clauses approved by relevant authorities or other legally recognized transfer mechanisms.
Children's Privacy
Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information promptly. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@vibbit.ai so we can take appropriate action.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will notify you by posting the updated policy on our website and updating the "Last updated" date. For significant changes that affect how we process your personal information, we will provide additional notice, such as an email notification or a prominent announcement on our platform. We encourage you to review this policy periodically.
Contact Us
For privacy-related questions, contact us at support@vibbit.ai.